We spent several hours at the Apple store this afternoon when it was 104 degrees outside. Ever since last Thursday, Erin’s lap top has just spun. A very knowledgeable service clerk took care of that.
After Erin had made the appt for the computer, she discovered that the glass on her iPhone was cracked. But, she had been able to use it for the past 4 days in spite of the crack. We had to wait another 20 minutes or so for a phone specialist. Erin had a choice between getting a new phone, but they were out of stock, and it would mean waiting 2 or 3 days for the new one, or getting the current glass replaced, which she elected to do. When we went back 45 minutes later, they had discovered that a couple of pins were broken, and with the new glass, it wouldn’t work at all. So, now she is waiting 2 or 3 days for a new phone…. and another trip to the Apple store.
Erin held up well and was able to communicate.